Job Customer Service / Internal Sales

Customer Service / Internal Sales - Choose Your Hours

We are seeking a personable Customer Service / Internal Sales Consultant to become part of a family-owned and operated business. With flexible hours available, we can accommodate school hours from 9 am – 2 pm Monday to Friday, three full days, or full time.

Specialising in safety products for the heavy vehicle industry, this role offers in-depth systems training and responsibilities such as answering incoming calls, managing a shared inbox, and assisting in filtering through a large database of clients to ensure contact details are maintained. There will also be regular contact with new customers and involvement in coordinating orders with the warehouse team.

Key Responsibilities:

• Maintain relationships with existing clients and identify new sales opportunities.
• Set appointments for the business development team with qualified prospects.
• Utilise CRM (HubSpot), ensuring accurate and up-to-date records.
• Conduct market research and customer surveys as needed.

Key Requirements:

• Proven experience in phone-based roles.
• Experience with Office 365 and CRM systems (preferred but not essential).
• Excellent communication, negotiation, and interpersonal skills.
• Willingness to contact new clients for the company's innovative product range.

This is a fantastic opportunity to be part of a growing company where your contributions can make a significant impact. We are seeking a results-oriented individual who thrives in a team environment and is highly customer-focused.

To apply, please use the provided link or call Joe Norris on 0435 319 727 to discuss this opportunity further.