Job Credit and Accounts Receivable Officer

About us

IOR is a family-owned business based in Brisbane, which has been fuelling Australia’s industries for nearly 40 years. The business has been growing rapidly and consistently in the last decade in particular, and is now the only fully integrated, 100% Australian-owned fuel company in the country. Our operations span the entire country and the entire fuel value chain: a crude oil refinery, two import terminals, a growing bulk delivery fleet, on-road and on-airport unmanned refuelling networks, infrastructure manufacturing, and proprietary fuel management technology.

Approaching each day through our values of Innovation: finding solutions, Our Communities: serving people, and Reliability: getting results, our team are focussed on delivering what really matters to our customers.

About the role

The Credit Officer will be responsible for overseeing the collection of overdue customer accounts and handling related duties to ensure efficient resolution and adherence to company policies.

• Follow up with customers on overdue accounts
• Respond to general AR and Credit customer phone and email enquiries.
• Monitor and apply credit limits vs usage to ensure customer has insurance in place.
• Credit Card processing
• Action Overpayments/Unapplied weekly reports

About you

• Collection experience is essential, Accounts Receivable experience preferred
• Proficiency with Outlook and Microsoft applications; computer savvy with the ability to quickly learn new programs.
• Strong ability to work both independently and as a team player, offering support to others when required.
• Reliable, with exceptional organisational and time management skills.
• Excellent communication skills for engaging effectively with customers (internal and external) via email and phone, with accounting/bookkeeping qualifications or equivalent experience highly regarded.

Why IOR?

IOR is proudly different. We innovate and we deliver what our customers need. We are at the forefront of technology and data capability in our industry. We invest heavily in the communities in which we operate in regional and remote Australia.

• Unbeatable culture – where people really enjoy coming to work;
• Staff and family discounts on fuel
• Training and development programs, alongside support, wellbeing and social activities
• A friendly, down-to-earth culture that fosters creativity, individuality and innovation.

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations, and a safe workplace, where everyone thrives.